This Privacy Policy explains how AZ Generator ("we," "us," or "our") handles information collected through our website, customer communications, and generator-service activities.
Information we collect
We collect information you provide when you contact us or request service. This may include your name, phone number, email address, service address, generator details, service needs, photos you provide, and the content of your communications with us. We may also keep appointment, estimate, service, invoice, payment, and communication-preference records, including records of your SMS consent or opt-out requests.
Our website and hosting services may process technical information such as your IP address, browser type, and pages visited. Where enabled, cookies and similar technologies may help operate, secure, or measure use of the website. You can control cookies through your browser settings.
How we use information
We use information to respond to inquiries, schedule and provide generator service, communicate about your job, prepare estimates and invoices, process or confirm payments, maintain business records, honor communication preferences, and operate and protect our website and services.
How we share information
We may provide information as needed to companies that perform services for us, including website hosting, business communications, scheduling, invoicing, and payment processing. These providers receive information as needed to provide their services on our behalf. We may also disclose information when required by law or as necessary to protect legal rights and address fraud or security issues.
SMS consent is not shared with third parties or affiliates. Mobile opt-in information and text message consent are not sold, rented, or shared for marketing or promotional purposes.
Providers that deliver or support our text messages may process necessary phone numbers and message content solely to provide those services on our behalf, not for their own marketing or promotional use.
Your text-message choices
If you agree to receive texts from AZ Generator, messages may relate to your generator-service inquiry or job. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to a message from us. For assistance, reply HELP, visit our website, or contact us using the details below. SMS consent is not a condition of purchasing our services.
See our SMS Terms & Conditions for additional program details.
Retention and security
We retain information as needed for service, business-record, legal, and communication-preference purposes. We use reasonable safeguards to protect information, but no method of electronic transmission or storage is completely secure.
Questions and requests
To ask about this policy, request a correction to your information, or discuss your communication preferences, contact AZ Generator at Info@AZgenerator.com or (480) 257-5288.
Changes to this policy
We may update this policy as our practices change. The effective date above identifies the current version.